Diaper Bag - Nylon Black

Once your order is placed, our warehouse team carefully checks, packs, and prepares it for dispatch. This process usually takes 2–5 business days. We put extra attention into secure packaging so your items arrive in excellent condition.

Delivery Estimates
Parcels sent to Australia typically take 3 to 14 business days to arrive once dispatched. The exact timing depends on courier services and location, but every order comes with a tracking number so you can follow your package every step of the way.

Global Logistics Partner
For the international leg of transport, we work with PacificBridge Logistics based in China. They manage the handover of goods to our UK hub, ensuring that deliveries are smooth and efficient.

Stock and Warehouse
All products visible in our store are stored in our own warehouse. We don’t rely on external suppliers for stock, which means items are always ready for immediate preparation and shipment.

We want every customer in Australia to feel confident shopping with Tanrium. That’s why our return process is easy, transparent, and completely free of charge.

How to Request a Return
To start, email us at info@tanrium.com with your order number and the reason for return. Our team will reply with instructions and send you a prepaid return label, so there’s no cost to you.

Steps for Sending Back Your Parcel

1. Print the prepaid label we provide.
2. Pack the item securely and attach the label.
3. Drop off the package at the designated courier location.

Because we cover all shipping fees, you won’t need to pay anything at the post office or courier counter.

Return Addresses
You can return your parcel to either of the following addresses:

Australia Post Parcel Collect
Shop 12, 200 George Street
Sydney NSW 2000
Australia

Royal Mail Return Centre
5 High Street
Birmingham B4 7SL
United Kingdom

Refunds and Replacements
After receiving your parcel, we inspect the returned item and quickly process your request. Refunds are always sent back to the original payment method, while exchanges are shipped at no extra cost. You’ll be notified by email throughout the process so you know exactly what stage your return is at.